Introduction

Communication skills have become a key success factor for health care professionals in the internet era. All HCPs need the skills to:

  • Counter the myths and misconceptions that proliferate through social media. Vaccine hesitancy is a prime example of misinformation.
  • Build a therapeutic relationship with patients. Patients need to become partners in their therapeutic journey.
  • Stay out of court. Poor communication between clinicians and patients is an important attributing factor contributing to lawsuits (Ranjan, 2015).

Who Should Enrol

All healthcare professionals who directly interact with patients.

Course Design

Online course.

Course Content

The following modules are included in this short course:

  1. Importance in clinical communication.
  2. Effective clinical communication.
  3. Diversity in clinical communication.
  4. Patient’s expectations and perception.
  5. Motivational interviewing.

Assessment

Participants are assessed by means of multiple-choice questionnaires at the end of the course. In order to be successful a pass rate of 70% is required.

Course Duration

The content takes 4 hours to complete in total and you are provided with access to complete the course in a maximum of three months from date of registration.

Accreditation

Accredited according to the HPCSA’s Medical and Dental Board Guidelines for HPCSA’s for 7 Ethical CEU’s on Level 2.

Certification

FPD will award successful participants with a completion certificate on passing the assessments.

Contact

Tel: 0878211109

Fax: 086 550 3692

E-mail: nursing@foundation.co.za

Address: P.O. Box 75324, Lynnwood Ridge, 0040

Website: www.foundation.co.za




COURSE
R 999.00 (incl VAT)

7.0 Ethics Points

7.0 Max Points

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