Introduction
This Work Readiness Programme has been developed to assist learners to enhance key skills for the work environment with the aim of supporting them in their own career development This allows learners to gain precise skills and knowledge to perform and teaches valuable skills that will assist learners in not only feeling empowered but more confident in what they do as well. The work readiness programme includes bite-sized microlearning to allow the learner to still fulfil their daily learnership duties and progress in their formal training while improving their readiness for the workplace. responsibilities.
Who Should Enrol
This programme is only accessible to learners from the relevant FPD SHIPS projects.
Course Design
This programme is offered online which gives participants the opportunity to study in their own time and at their own speed. It is recommended that you spend a minimum of 2 hours per week in order to complete the programme within 6-9 months. This will allow learners to reap the ultimate benefit of the programme culminating in a module to help you secure further employment. It is however important to keep in mind that distance education requires strict self-discipline and routine if you are to be successful.
Course Content
Module 1: Personal Effectiveness Skills
- Being successful- personal mission statements and life lists
- Right attitude, right results
- Dealing with change in the workplace
- Assertiveness and self-confidence
- Emotional intelligence
Assessment: Learners will be required to complete a short multiple-choice questionnaire for each study unit as well as an assignment for this module.
Module 2: Customer Service and Communication skills
- Great customer service
- Telephone Etiquette
- Meeting internal customer needs
Assessment: Learners will be required to complete a short multiple-choice questionnaire for each study unit as well as an assignment for this module
Module 3: Professional Effectiveness Skills
- Time Management
- Labour Relations
- Diversity in the workplace
- Dealing with harassment in the workplace
- Basic project management skills
Assessment: Learners will be required to complete a short multiple-choice questionnaire for each study unit as well as an assignment for this module.
Module 4: Business Communication and Writing Skills
- Holding an effective meeting and minute taking
- How to do a great presentation
- Email etiquette- how to write a professional email
- How to write a business letter
- The perfect CV
- Providing feedback in a timely manner
Assessment: Learners will be required to complete a short multiple-choice questionnaire for each study unit as well as an assignment for this module.
Module 5: Personal Leadership Skills
- Creativity
- Problem solving
- Teamwork
- Critical Thinking
- Empowering, motivating and inspiring others
Assessment: Learners will be required to complete a short multiple-choice questionnaire for each study unit as well as an assignment for this module.
Module 6: Accessing the World of Work
- Social media in job applications
- Job websites
- Recruitment agencies
- Business networking
- Preparing for an interview
- Dressing for success
Assessment: Learners will be required to complete an assignment for this module.
Elective Module: Complex Units
- Ethical decision making
- Accountability and delegation
- Communication basics
- Stress Management
- Strategic use of information
- Situational Leadership
- How to excel in tricky situations
- Microsoft Digital Literacy
- Financial Literacy
Assessment: Learners will be required to complete a short multiple-choice questionnaire for each study unit or complete a separate short course.
Certification
A certificate of completion will be issued to participants upon successful completion of the programme.
Contact
For more information, please contact
FPD SHIPS Department
Tel: 087 821 1109
Email: learnerships@foundation.co.za
Email: internships@foundation.co.za
- admin@triscoms.online
- foundation@foundation.co.za
- FPD Knowledge Park, 173 Mary Road, The Willows, Pretoria, 0184